Help

How do I check the shipping cost on my items?
Please see Shipping in the menu.

How do I know my order has been received?
Once an order is received by the store administration, you will receive an order confirmation email to the address you entered during the sites secure checkout.

How do I track my order? Has it been shipped?
You can check the status of your order by visiting http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en\

My order never arrived
Please contact us via the “contact us” page if your order has not been received within the time originally stated in the checkout or what you deem to be reasonable.

An item is missing from my shipment.
Please contact us via the “contact us” page if your order is incomplete or incorrect.

When will my backorder arrive?
Your item will be received within the time frame recommended on the product page of the item when it was purchased. If the item is later than expected, please contact the us via the “contact us” page.

Do you ship to my country?
To find out if we ship to your country, first fill your shopping basket and locate the shopping cart basket on the side column of this site. Within this shopping basket there is a link called “calculate shipping”. Once you click on this link there is a drop down list of countries to choose from, if your country is listed then our online store will ship to you.

What are my payment choices?
We only except money transfer.

Price
All prices shopping cart are guaranteed to be fair and accurate in our industry market, they will not  alter from the time of your purchase to the time you are charged.

Privacy Policy
We will not sell, share, or rent this information to others. This site collects information from our users at several different points on our website.

Security
This shopping cart has 128bit Secure Socket Layer protection, the highest level protection for internet sales.

I have a question on my charges.
Please contact us via the “contact us” page if you have any questions regarding your order.

I need a copy of my receipt/invoice
If your invoice receipt has not been received, please contact us via the “contact us” page to have one sent directly to you.

How do I find my product?
There are three ways to find the item you are looking for. 1) Browse through the stores categories. 2) Use the search tool to find the item through keywords. 3) Browse by brand/manufacturer.

How do I contact you?
You can contact us via the “contact us” page located in the storefront.